Privacy Policy

• Last Updated: 01-12-2025
• Effective From: 01-12-2025
• Website: www.onlinefilingindia.com
• Entity: Herity International Private Limited
• Type: Business Registration, Compliance & Tax Services Platform
• 1. Introduction

  Online Filing India (Herity International Private Limited) (“we”, “us”, “our”, “Company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data. By using our website or our services, you agree to the terms of this Privacy Policy.

• 2. Information We Collect
  • 2.1 Personal Information
    • Full Name
    • Email Address
    • Mobile Number
    • Business Name
    • Business Type
    • Business Address
  • 2.2 Sensitive Personal Information

    (Collected only when required for service execution)

    • PAN
    • Aadhaar
    • Address Proof
    • Identity Proof
    • Photographs
    • Digital Signatures (DSC)
    • Business Documents (MOA/AOA/Partnership Deed/LLP Agreement etc.)
  • 2.3 Payment Information

    Processed securely through Razorpay.

    We DO NOT store:

    • Card details
    • UPI PIN
    • CVV
    • Net banking passwords

    We may store:

    • Payment transaction ID
    • Payment confirmation
    • Invoice details
  • 2.4 Documents Uploaded

    Documents may be submitted via:

    • Website upload
    • WhatsApp
    • Email

    These documents are used solely for service execution.

  • 2.5 Automatically Collected Data

    We do NOT directly collect IP addresses or cookies.

    However, third-party tools may collect anonymized usage patterns (see Section 8).

• 3. How We Use Your Information
  • 3.1 Service Delivery
  • Business registrations (Pvt Ltd, LLP, OPC, GST etc.)
  • Processing filings & compliances
  • Preparing legal documents
  • Submitting government forms
  • Updating progress & timelines
  • 3.2 Communication
  • WhatsApp
  • SMS
  • Email
  • Phone calls
  • 3.3 Internal Operations
  • Customer support
  • Fraud prevention
  • Service improvement
  • Staff allocation
  • Audit trail maintenance
• 4. Legal Basis for Processing
  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest
• 5. Sharing of Information

  Your information is never sold.

  • 5.1 Government Authorities
  • 5.2 Payment Gateway – Razorpay
  • 5.3 WhatsApp API Providers – Gupshup / 360dialog / Interakt
  • 5.4 Analytics Tools – Google Analytics, Meta Pixel
  • 5.5 Cloud Storage – AWS / S3 / Google Cloud
  • 5.6 CRM & Internal Tools
• 6. How We Store & Protect Your Data
  • Encrypted storage
  • SSL-secured website
  • Access controls
  • Audit logs
  • OTP verification
  • Secure document storage
  • Regular vulnerability checks
• 7. Data Retention
  • Service documents: 3–5 years
  • Communication logs: 12–36 months
  • Uploaded documents: deleted on request
  • Invoices: as per Indian tax law
• 8. Cookies & Tracking Technologies

  We do not set cookies directly.

  Third-party tools may use cookies (Google Analytics, Tag Manager, Meta Pixel).

• 9. Your Rights
  • Access your personal data
  • Correct information
  • Request deletion
  • Withdraw marketing consent
  • Request stored data copy

  To exercise rights: support@onlinefilingindia.com

• 10. Data Deletion Requests

  We process deletion requests within 7 working days.

• 11. Third-Party Links

  We are not responsible for the privacy practices of external websites.

• 12. Children’s Data

  We do not collect data from children under 18.

• 13. Changes to This Privacy Policy

  We may update this policy occasionally. The updated version will carry a new “Last Updated” date.

• 14. Contact Us
  • 📧 support@onlinefilingindia.com
  • 📍 Ghaziabad, Uttar Pradesh, India
  • 📞 +91 7303276300